These terms set out the rules that govern your account on 64baji — what you can do, what we expect from you, and how we handle disputes or changes to the service. Access and use of the site depends on your local law and eligible region, so read these conditions before you register or deposit through Nagad, Rocket, or Bank Transfer.
Account obligations apply on registration
Local law and region eligibility governs access
Policy updates notified via account dashboard
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POLICY SCOPE NOTICE
How These Conditions Govern Your Account
When you open an account on 64baji, you enter into an agreement with us under these terms. The conditions cover every action taken through your account — browsing the game lobby, placing a wager, requesting a withdrawal, or contacting our support team. We may update these terms from time to time; the version published on this page is the one in force, and continuing to use the site after an update means you accept the revised conditions. Access to 64baji is subject to your local laws and the regions we serve. If online gaming is restricted where you are, these terms do not override that restriction — you are responsible for checking the rules that apply in your location. Our payments run through Nagad, Rocket, and Bank Transfer; any transaction you make through those rails is also bound by the policies of those payment providers alongside our own conditions. We reserve the right to suspend or close accounts that breach these terms, including accounts used for fraudulent activity, multiple registrations, or abuse of any account feature. Before we take permanent action, we aim to give you a chance to respond unless the breach is serious enough to require immediate suspension. Queries about specific clauses can be directed to our support team through the contact routes listed on the site.
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Rocket
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Account Dashboard
WHAT FALLS INSIDE
Where These Terms Apply and What They Cover
Not every part of your experience with us falls under the same rules. Here is how we define what these terms do and do not govern, so you know exactly where to look when a question comes up.
Account Access
Your login, profile settings, session controls, and bet-limit choices are fully governed by these terms. Any change you make to your account is your responsibility, and we act on the instructions shown in your account dashboard.
Transactions
Deposits and withdrawals made through Nagad, Rocket, or Bank Transfer are covered here for our part of the process. The payment provider's own terms apply to their side of the transaction once funds leave or enter their network.
Site Content
The game lobby, tables, and promotional notices we publish are covered by these terms. Content from third-party studios — PlayStar, Bigtime Gaming, Habanero, CQ9, Pragmatic Play — is subject to those providers' own game rules alongside ours.
Third-Party Services
External links, payment gateways, and studio platforms operate under their own separate terms. We are not responsible for the policies of those services, and these terms do not extend to anything outside the 64baji domain.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
These terms are not one-sided. You have clear, practical options for managing your account and getting answers when something is unclear. Head to your account dashboard at any time to download a record of your transaction history — every Nagad deposit, Rocket withdrawal, or Bank Transfer is logged there with a timestamp and reference number. If any detail on your account looks wrong, the profile section lets you submit a correction request directly; we review those within a reasonable period and confirm the outcome by email or on-site message. If you believe we have applied these terms incorrectly — a restricted wager, a suspended session, a blocked withdrawal — you can raise a formal question through our support routes. We will give you a written response that explains the decision and the clause it is based on. Account closure is also your right: if you decide to leave, follow the closure steps in your account settings and all pending balances go through the standard withdrawal process before the account is deactivated.
Review Records
Your full transaction history — deposits, withdrawals, and wager records — is available in the account dashboard. Export or screenshot it at any time; no support request is needed to access your own data.
Correct Account Details
Name, contact details, and payment method links can be updated in the profile section. Supporting documents may be required for certain changes, and instructions for what to submit are shown in the form itself.
Raise a Question
If a term is unclear or a decision feels wrong, open a support ticket via the channels listed on the site. Reference the specific action or transaction in your message so we can pull the correct record and respond precisely.
Request Account Closure
Closure requests are handled through account settings. Any remaining balance is processed through your last verified payment method — Nagad, Rocket, or Bank Transfer — before the account is fully closed.
POLICY CONTACT ROUTES
How to Reach Us About These Terms
If you have a question about a specific clause, need to dispute a decision, or want confirmation of how a rule applies to your account, the routes below are the published channels we monitor for policy queries.
Live Chat
Available through the support widget on the site. Use this for quick clause questions or to get a reference number for a formal dispute.
Email Support
Write to us with your account ID and a description of the issue. Email is the right route for formal correction requests and account-closure confirmation.
Account Help Centre
The Help section in your account dashboard covers the most common terms questions with step-by-step guidance. Check here first before opening a ticket.
HOW WE HANDLE POLICY
Our Approach to Data, Security and Changes
We take the operational side of these terms seriously, and these four areas explain what that looks like in practice.
Data Handling
Transaction data, account details, and session logs are stored to let you verify your own records and to let us resolve disputes. We do not sell personal account data to third parties, and retention periods follow standard practice for the jurisdiction we operate in.
Cookie and Session Policy
We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can adjust cookie settings in your browser at any time; blocking certain cookies may affect how account features load.
Account Security
Your account password and payment method verification are your responsibility to keep secure. If you suspect unauthorised access, use the password-reset link on the login page immediately and then contact support with your account ID so we can review recent activity.
Requesting Policy Changes
If you believe a term should be updated — or that a current clause has been applied inconsistently — send a written request through email support. We log all such requests and respond with either a policy clarification or a confirmation that the point will be reviewed.
TERMS FAQ
Common Questions About These Terms
Straightforward answers to what members ask most about how these conditions work.
Do these terms apply to me if I am in Bangladesh?
Access depends on whether online gaming is permitted under the laws that apply in your location. These terms cover your account if you are in an eligible region, but they do not override local law. Check the rules that apply where you are before registering.
What happens to my account if these terms are updated?
We publish the updated version on this page and, where the change is significant, we notify you through your account dashboard or by email. Continuing to use the site after the update date means you accept the new conditions. You can always request closure if you do not agree.
Can I get a copy of all the transactions on my account?
Yes. Your full transaction history — including every Nagad deposit, Rocket withdrawal, and Bank Transfer — is in the account dashboard. You can view, screenshot, or export it at any time without opening a support request.
How do I dispute a decision made under these terms?
Open a support ticket via live chat or email and include your account ID and the transaction or action reference. We will respond in writing with the clause we applied and the reasoning behind the decision, giving you the chance to respond before any final action is taken.
Are the game studios covered by these terms?
The game content from PlayStar, Bigtime Gaming, Habanero, CQ9, and Pragmatic Play is available through our lobby, but each studio's individual game rules apply alongside our terms. Our terms govern your account and wagers; the studio's rules govern how each specific game operates.
What if I want to close my account?
Go to account settings and follow the closure steps shown there. Any balance remaining is processed through your last verified payment method — Nagad, Rocket, or Bank Transfer — before the account is deactivated. Email support if you need written confirmation of the closure.
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