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64baji handles your account data with a clear purpose: we collect only what is needed to run your account, process transactions through Nagad, Rocket, and Bank Transfer, and keep your session secure. Access to this platform and the protections described here depend on your local law and eligible region.
When you open an account, we collect the details you enter directly — your name, contact information, and the payment method you choose to use, whether that is Nagad, Rocket, or a direct Bank Transfer. We also collect data generated by your activity: login timestamps, device type, browser session data, and transaction records tied to your wallet. This data serves three purposes. First, it lets us run your account accurately — linking deposits and withdrawals to the right wallet without manual errors. Second, it helps us detect unusual access patterns that might indicate an unauthorised login. Third, it lets us respond when you contact support with an account question. We do not sell your personal data to third parties. We do not share it with advertising networks unconnected to the operation of this platform. Where we work with third-party service providers — for example, to process a Bank Transfer or verify a Nagad transaction — those parties handle your data only as instructed by us and for the purpose of completing that specific task. Data retention follows a set schedule; records are not kept indefinitely. You can ask us what we hold at any time through the contact routes listed on this page. Availability of these protections depends on your local law and the eligible region from which you access the platform.
This policy applies to data handled directly by 64baji across your account registration, wallet activity, and support interactions. It does not extend to third-party websites linked from our pages, and it does not govern how external payment processors store their own records. Understanding scope helps you know where to direct questions.
All data collected when you create or log in to your 64baji account — including your email, device identifiers and session timestamps — falls within this policy. You can review access logs through your account dashboard at any time.
Transaction records for Nagad, Rocket, and Bank Transfer deposits and withdrawals are covered here as account data. Note that the payment processor itself maintains its own separate data records outside 64baji's scope.
Cookies and session tracking used across the 64baji site are covered. You can manage cookie preferences through your browser settings. We use cookies to keep your session active and to understand how sections of the lobby are browsed.
Game studios whose content appears in our lobby, and external payment networks, operate under their own privacy terms. This policy does not override those. Where a third party processes data on our behalf, we require them to follow data handling standards aligned with our instructions.
You have four practical actions available to you at any time. Review — you can ask us to confirm what personal data we hold on your account. Correct — if a detail like your contact number or registered wallet name is wrong, you can request a correction through the support channel. Question — if you are unsure why a particular piece of data was collected, ask us directly and we will explain the purpose. Request removal — where data is no longer needed for the purpose it was collected, you can ask us to delete it, subject to any legal retention requirements that apply in your region. These rights sit inside your account relationship with us. Exercising them does not close your account unless you explicitly request that. Response times are not set by this policy alone; they depend on the nature of your request and the verification steps needed to confirm your identity before we act. The clearest route to any of these actions is the support contact listed in the section below.
Log in and open the account dashboard to see transaction history and session logs directly. For a full data summary beyond what the dashboard shows, contact support with your registered details.
If your name, contact information or linked wallet details are recorded incorrectly, raise a correction request through the support route. We will ask you to verify your identity before making any changes.
If you want to know why a specific piece of data was collected — for example, why a device identifier was logged — send your question through our published support channel and we will respond with the purpose and legal basis.
Where data is no longer required for account operation, you can request removal. Some records — such as transaction logs for Nagad or Bank Transfer activity — may be retained for a period as required by applicable rules in your region.
If you have a question about how your data is handled, or want to exercise one of the rights described above, use the published contact routes below. We do not invent response windows — check the contact page for any hours or availability notices published there. Your account region and local law may affect how quickly certain requests can be processed.
The live chat option on the 64baji site is the fastest route for account and data questions. Open it from the account area and describe your request clearly, including the data type you are asking about.
For written data requests — including correction, review or removal — use the email address published on our contact page. Include your registered account email and the specific request so we can verify and act without delay.
The help section inside your account dashboard covers common data and privacy questions. For anything not answered there, the live chat and email routes above connect you directly to a support team member.
Data protection at 64baji is built around limiting collection to what is operationally necessary, controlling who inside the organisation can access it, and applying consistent retention rules so records are not kept longer than needed. Your account security also depends on steps you take — keeping your login credentials private and reviewing your session history when something looks unfamiliar are both actions visible from your account dashboard.
Cookies on the 64baji site are used to maintain your session and understand lobby navigation. You can block or clear cookies through your browser settings at any time. Doing so may affect how your session loads on return visits.
Login activity is logged with timestamps and device identifiers. If you see a session you do not recognise in your account history, contact support immediately using the live chat route — do not wait for an email response in that case.
We do not hold personal data indefinitely. Transaction records linked to Nagad, Rocket, or Bank Transfer activity are retained for the period required by applicable rules, then scheduled for deletion. You can ask us where your data sits in that schedule.
When this policy changes in a material way, we publish an updated version on this page and may notify you through your registered contact details. Continuing to use your account after a published update means you have had the opportunity to review the change.
These questions cover what we are asked most often about data collection, your rights under this policy, and how to reach us. If your question is not here, the support routes in the section above connect you directly to someone who can answer it.
We collect the details you enter at registration — name, contact information and the payment method you choose such as Nagad or Rocket. We also log device type, session timestamps and transaction records tied to your account wallet throughout your use of the platform.
We do not sell your data. We share it only with service providers that help us operate the platform — for example, to process a Bank Transfer or verify a wallet transaction. Those providers handle your data only as we instruct them and only for that specific task.
Your account dashboard shows transaction history and session logs directly. For a fuller summary, contact us by email or live chat with your registered account details and we will confirm what is held and why. Identity verification is required before we release a full summary.
Yes. Where data is no longer needed for the purpose it was collected, you can request deletion. Some records — such as transaction logs for Nagad or Bank Transfer activity — may need to be retained for a period under applicable rules before deletion can proceed.
Cookies keep your session active and help us understand how the lobby is browsed. You can block or clear cookies through your browser settings at any time. Clearing them may mean you need to log in again on your next visit and some session preferences may reset.
Open the live chat on the 64baji site immediately and describe what you have seen. Do not wait for an email response. Review your session history in the account dashboard and report the specific session timestamps that look unfamiliar so the support team can act on the correct records.