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POLICY AND TERMS

64baji Legal: What Governs Your Account

64baji operates under a defined set of terms that shape how your account, transactions, and access to our platform work. Whether you are reviewing your rights or checking what applies in your region, this page covers the legal framework that connects you to us. Access to our platform depends on your local law and eligible regions.

  • Account Terms
  • User Rights
  • Policy Scope
  • Data Handling
JURISDICTION AND POLICY

How Our Legal Terms Apply

Our terms apply to every account registered on 64baji and govern how you use the platform, including how you deposit and withdraw through Nagad, Rocket, and Bank Transfer. Because we serve users across different regions, the availability of our services — including account features and payment rails — depends on the laws and regulations applicable in your location. We do not make blanket claims about legal clearance in any jurisdiction. If local law in your area restricts access to online gaming platforms, those restrictions take precedence over anything stated here. You are responsible for confirming that your use of 64baji is permitted under the laws of your region before opening or continuing to use an account. Our terms are written in English and that version governs in any dispute. We may update these terms when our services change or when regulatory requirements shift. When we do, the revised version will be published on this page. Continuing to use your account after an update means you accept the revised terms. If you have questions about how a specific term applies to your account, our support team can help you find the right section.

  • Nagad

  • Rocket

  • Bank Transfer

  • Bangladesh Regions

WHAT THIS POLICY COVERS

Scope of Our Legal Terms

Understanding what falls inside and outside our policy helps you know where our obligations begin and end. These four areas define the boundaries clearly.

  • Account Access

    Our terms govern how accounts are opened, verified, suspended, or closed. Access to your account is subject to identity checks and the eligibility rules set out in our terms. We do not control access restrictions imposed by your local law or internet service provider.

  • Transactions

    Deposits and withdrawals processed through Nagad, Rocket, and Bank Transfer are covered by our transaction terms. These set out how funds move, what records we keep, and how disputes about transactions are handled within our platform.

  • Site Content

    All content published on 64baji — game descriptions, promotional notices, policy pages — falls under our terms. We own or license this content and you may not reproduce it without permission. Game availability may vary by region.

  • Third-Party Services

    Payment processors, game studios, and other third-party providers operate under their own terms. Our policy does not extend to how those parties handle your data or process transactions on their own systems. We are not liable for third-party service failures.

YOUR ACCOUNT RIGHTS

Actions Available to You Under This Policy

You have concrete rights over your information and how we hold it. You can request a copy of the transaction history tied to your account at any time by visiting the account dashboard and navigating to the history section. If any personal detail on your account — such as your registered contact information — is incorrect, you can update it directly from the account settings page or raise a correction request through our support channel. If you believe we are holding information about you that is inaccurate or that you did not authorise, you have the right to ask us to review it. We will respond to such requests through the same support route. These rights sit alongside, not above, any obligations you have under our terms — for example, identity verification requirements that apply when you withdraw funds through Bank Transfer or Rocket.

  • Review Your Records

    Open the account dashboard and go to the transaction history section to see a full record of deposits, withdrawals, and account activity. This record is available to you at any time while your account is active.

  • Correct Account Details

    Account details such as your registered contact information can be updated from the settings page. For changes that affect identity verification, our support team will guide you through the steps shown in your account.

  • Raise a Policy Question

    If a specific term is unclear or you want to know how it applies to your situation, contact our support team with the relevant account details. We will point you to the applicable section and explain how it applies.

  • Request a Review

    If you believe information we hold about you is inaccurate, submit a review request through our support channel. Include your account reference and the specific detail you want us to check.

POLICY CONTACT ROUTES

How to Reach Us on Policy Matters

If you have a question about our terms or need to raise a policy concern, use one of the contact routes below. We handle policy queries through the same support channels available to all account holders.

  • Live Chat

    Open the chat widget from any page on 64baji to reach our support team directly. Use this route for questions about how a specific term applies to your account or transaction.

  • Email Support

    Send your policy question or correction request to our support email address listed in the contact section of your account dashboard. Include your account reference for a faster response.

  • Account Help Centre

    The help section inside your account contains published answers to common policy questions, including how to request records, update details, and understand transaction terms.

HOW WE HANDLE YOUR DATA

Data, Cookies, and Account Security

We take a straightforward approach to the information your account generates. Here is how we handle the four areas that matter most.

  • Data Retention

    We keep account and transaction records for as long as your account is active and for a period after closure as required by our operating terms. You can request details about what we hold by contacting support with your account reference and the specific data category you are asking about.

  • Cookies and Tracking

    Our site uses cookies to keep your session active, remember your language preference, and measure how pages are used. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the account dashboard and payment pages function.

  • Account Security

    Your account is protected by the login credentials you set. We recommend using a strong, unique password and reviewing your active sessions from the security section of your account settings. If you notice activity you did not authorise, contact support immediately through live chat or email.

  • Policy Change Requests

    To request a change to how we process your account data, or to ask a question about retention, contact our support team through the email route listed in your account dashboard. We will confirm receipt and respond within the timeframe set out in our terms.

POLICY QUESTIONS ANSWERED

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms work and what they mean for your account.

Does 64baji's legal policy apply to me if I am in Bangladesh?

Access to 64baji depends on your local law and the eligible regions we serve. Our terms apply to any account opened on the platform, but it is your responsibility to confirm that using an online gaming platform is permitted under the laws that apply in your location before you register or continue using your account.

How do I get a copy of my transaction history?

Log in to your account and go to the transaction history section in the dashboard. You will find a record of all deposits, withdrawals, and account activity. If you need a formal copy for a specific purpose, contact our support team through the email route in your account and include your account reference.

Can I correct personal details on my account?

Yes. Most contact details can be updated directly from the account settings page. For changes that affect identity verification — such as your registered name or payment details linked to Nagad or Rocket — our support team will walk you through the verification steps shown in your account before the change is applied.

What happens to my data if I close my account?

We retain account and transaction records for a period after closure as set out in our terms. This is standard practice for platforms that process financial transactions. If you want to know exactly what we hold and for how long, contact support with your account reference and we will provide the relevant details.

How will I know if the legal terms change?

When we update our terms, the revised version is published on this page with the effective date noted. Continuing to use your account after an update is published means you accept the revised terms. We recommend checking this page if you have not visited for some time, particularly before making a large transaction.

Who do I contact if I think our terms have been applied incorrectly to my account?

Raise the issue through our support team using the live chat or email route listed in your account dashboard. Describe the specific term you believe was applied incorrectly and include your account reference. Our team will review the case and respond with the applicable policy section and next steps.